irgeek.net

I don’t know if anyone actually remembers when Blockbuster Online broke back into the market. I know I do. It was the day I switched from Netflix. Blockbuster was offering a free rental with every DVD mailer you brought in to the store. At the time I think it was one dollar more than netflix, which is a screaming deal. A few months ago they bumped that price up to $24.99 which a lot of people were upset with. I rent a ton of movies and was notified of this in more than enough time to cancel if I wanted. I was also automatically switched to the similarly priced plan with only 5 in store rentals per month at the time of switch. A little annoying but was no big deal to change. I have been enjoying it since. Until today …

Today I logged in and checked my bank account balance. It was lower than it should have been. I quickly recognized the culprit. It was a charge from Blockbuster for $10 more than normal. I immediately went to thier website to check my billing invoice and figure out why it was there. No invoices to be found. Just the date, credit card it was placed on, and the ammount. I then checked my subscription plan and noticed it magically went up to $34.99 per month. I had gotten no email, no snail mail, no notifications what so ever that this was happening. I can get 4 at a time from Netflix for that price, and with Blockbusters deteriorating turn-around time it would be just as many movies! Blockbuster is fucking up big time, and they just lost yet another customer.