Comments on: I Am Starting To Hate Blockbuster Online

By: Bill C

Bill C — Tue, 22 Jul 2008 20:17:11 +0000

It’s only gotten worse. After the price increases and cutbacks in the free rentals, now they’ve gone to delaying shipments with the company BS when you complain. Too bad, it was once a great service and I understand they need to make a profit but to abuse your customers is just plain disrespectful. I’m back to Netflix.

By: geno wilcher

geno wilcher — Fri, 04 Jul 2008 21:15:27 +0000

I am also upset with blockbuster too. When i went to rent two movies yesterday from one of thier stores, they told me the movies in the middle (older movies) were $3.99 same as the new releases on the wall. That is a crying shame, they have truly lost me as a customer as for as renting any from them from my bill fold anymore, i am a reward member and the only thing i see myself doing now is redeming my 1 free movie rental one month, and one movie from the wall rented and one and the movie in the movie free , this i am entiled too being a reward member after my reward membership expires , i am permantely through with blockbuster…………

By: Wayne

Wayne — Tue, 01 Jul 2008 14:57:31 +0000

I encountered the same problem with the price hike. I then checked with other co-workers and found out that none of their accounts had gone up in monthly fees. I then called the online service center and was told that the corporate office has raised prices, that’s all that was told to the employees, and there are no details. I really believe I was targeted because I used the store/mail service at least twice a week. To date my co-workers accounts have not gone up. I tried the 5 movies a month in store rental and it hasn’t worked for me.

By: Molly

Molly — Thu, 22 May 2008 15:09:16 +0000

I hate Blockbuster as well! I have been a Netflix member for over 5 years and have had almost no problems. Most DVD’s arrive withing 2 days and I think the prices are great! It certainly makes my life easier as I am a huge movie fan and the selection can’t be beat! You may want to try them again if you are really done with Blockbuster. I know I am very happy with the level of service!